Last Updated: January 7, 2026
1. Introduction
Ordum (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ordum.co and use our services.
2. Information We Collect
2.1 Personal Information You Provide
We may collect personal information that you voluntarily provide when you:
- Subscribe to our newsletter or email updates
- Create an account
- Purchase products or services
- Contact us via email or contact forms
- Fill out forms on our Website
This information may include:
- Name
- Email address
- Billing and shipping address (for purchases)
- Payment information (processed securely by third-party payment processors)
- Any other information you choose to provide
2.2 Automatically Collected Information
When you visit our Website, we automatically collect certain information about your device and browsing activity, including:
- IP address
- Browser type and version
- Operating system
- Pages viewed and time spent on pages
- Referring website
- Date and time of visit
2.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our Website and services
- Process transactions and send related information (confirmations, invoices, updates)
- Send you newsletters, marketing communications, and updates about new resources (with your consent)
- Respond to your inquiries and provide customer support
- Improve and personalize your experience on our Website
- Analyze usage patterns and optimize our Website
- Comply with legal obligations
- Detect, prevent, and address technical issues or fraudulent activity
4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), our legal basis for processing your personal information includes:
- Consent: When you subscribe to our newsletter or provide consent for specific processing activities
- Contract: When processing is necessary to fulfill our contractual obligations to you
- Legitimate Interests: When we have legitimate business interests, such as improving our services
- Legal Obligation: When we must process data to comply with legal requirements
5. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
5.1 Service Providers
We work with third-party service providers who assist us in operating our Website and providing services:
- Email Marketing: Newsletter plugin stores subscriber data on our WordPress server
- Analytics: Google Analytics (see Section 6)
- Hosting Provider: WordPress hosts our Website
5.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).
5.3 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
6. Third-Party Services
6.1 Google Analytics
We use Google Analytics to analyze Website usage. Google Analytics collects information anonymously and reports Website trends without identifying individual visitors. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
For more information: Google Privacy Policy
6.2 Payment Processors
Payment information is processed directly by our payment processor and is not stored on our servers. Please review your payment processor’s privacy policy for details on how they handle your information.
7. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
7.1 General Rights
- Access: Request copies of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Objection: Object to processing of your personal information
- Restriction: Request restriction of processing
- Data Portability: Request transfer of your information to another service
- Withdraw Consent: Withdraw consent at any time (where processing is based on consent)
7.2 Unsubscribe from Emails
You can unsubscribe from our marketing emails at any time by:
- Clicking the “unsubscribe” link in any email
- Contacting us directly at info@ordum.co
7.3 How to Exercise Your Rights
To exercise any of these rights, please contact us at info@ordum.co. We will respond to your request within 30 days.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
- Newsletter subscribers: Until you unsubscribe
- Customer information: As required for tax, legal, and accounting purposes (typically 7 years)
9. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
10. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your country or jurisdiction where data protection laws may differ. By using our Website, you consent to such transfers.
11. Children’s Privacy
Our Website is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. Significant changes will be communicated via email or prominent notice on our Website.
13. Your California Privacy Rights (CCPA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information (we do not sell personal information)
- Right to deletion
- Right to non-discrimination
To exercise these rights, contact us at [your email].
14. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Email: info@ordumn.co
Website: ordum.co
15. Complaints
If you are located in the EEA or UK and believe we have not addressed your concerns adequately, you have the right to lodge a complaint with your local data protection authority.
